What is a social care package

A care package is a combination of services put together to meet a person's assessed needs as part of a care plan. The assessment or review is done by a social care professional.  It says exactly what that person needs in the way of care, services or equipment to live their life. You will hear the phrase 'person-centred' or 'personalised care'.

Some of the services included in a Care Package might be:

  • Help with cleaning and shopping

  • Disability equipment and adaptations to their home

  • Daily assistence with personal care and cooking

  • Day centres and day care for the person to give them social interaction and the carer a break from caring

  • Going into a nursing or care home 

  • PAs (personal assistants) to help with all of the above

It make take several attempts to get a care package right and if isn't working and social services don't agree with what you believe you need then you can appeal.

The pressures on social care are very high as demand increases and the workforce gets smaller, but a care package must never be put together based on affordability or the constraints of the individual team responsible for a person's care. That's what the Care Act 2014 says.

Some local authorities are very good at putting together care packages but many are not. We can help if you have any concerns about how a care package is assessed, reviewed and/or managed.

If you have serious concerns about a person's care package you can speak to a solicitor, who may talk to to you about how the Court of Protection may be able to help. Click here to find out more

What the NHS says about social care packages click here

What the Department of Health and Social Care says about social care assessments click here