During 2016 and 2017 we collated data about people using the GMNA website, social media and contacting us directly.
27% of people contacting us are professionals
78% of people wanted help to make a complaint
78% of people wanted help to make a complaint
15% wanted to complain about legal services
15% wanted to complain about legal services
30% wanted to complain about CCGs
45% wanted to complain about social services
5% complained about charities and support groups